Job Summary

We are seeking an Imaging Service Engineer II in Philadelphia, PA, to inspect, repair, maintain, and calibrate diagnostic imaging equipment under supervision. In this mid-senior role, you will collaborate with clinical health providers to identify technology-based issues, develop solutions, and participate in on-the-job training. This position requires at least 5 years of imaging equipment experience in a hospital or healthcare setting and an Associate degree (or equivalent experience) in electronic, biomedical engineering, or a related field.

Key Responsibilities

• Equipment Inspection & Maintenance:
  • Inspect, maintain, repair, and calibrate a wide range of diagnostic imaging and therapeutic radiation systems (e.g., X-ray, CT, MRI, ultrasound).
  • Ensure all equipment meets manufacturer specifications and safety standards.
• Regulatory Compliance:
  • Verify equipment and procedures comply with regulatory requirements (e.g., Joint Commission, state health department).
  • Prepare documentation and reports for audits and inspections.
• Clinical Support:
  • Provide advanced technical support to facilitate direct patient care.
  • Collaborate with clinical teams to identify technology-based problems and formulate solutions.
• Troubleshooting & Repair:
  • Diagnose malfunctions, troubleshoot failures, and adjust system parameters to restore functionality.
  • Make decisions on parts replacement, repair procedures, and preventive maintenance.
• Customer Service & Documentation:
  • Address organization-level service issues or complaints; escalate complex problems when necessary.
  • Maintain accurate service logs, work orders, and calibration records.
• Safety & Training:
  • Demonstrate a safety-first mindset by following all safety protocols, including radiation safety and infection control.
  • Participate in on-the-job training programs and mentor junior engineers or technicians.
• Financial Responsibility:
  • Manage the purchase of replacement parts and service agreements within budgetary guidelines.

Qualifications

• Education:
  • Associate degree (or equivalent experience) in electronic or biomedical engineering, or a related discipline focused on clinical equipment maintenance and repair.
• Experience:
  • Minimum of 5 years of imaging equipment repair and maintenance experience in a hospital or healthcare environment (or equivalent military training).
  • Proven ability to troubleshoot and repair medical imaging devices.
• Technical Skills:
  • Hands-on expertise with imaging systems such as Cathlab, C-Arms, and Ultrasound (strongly preferred).
  • Familiarity with diagnostic modalities and equipment calibration procedures.
• Soft Skills:
  • Excellent communication and customer service skills to interact effectively with clinical staff.
  • Strong time management, problem-solving abilities, and attention to detail.
• Work Environment:
  • Ability to work under supervision and adhere to departmental policies and procedures.
  • Commitment to maintaining a safe clinical environment.

Preferred Qualifications

• Certification in biomedical equipment technology or equivalent (e.g., CBET).
• Experience with advanced imaging modalities (MRI, CT) or therapeutic radiation equipment.
• Familiarity with computerized maintenance management systems (CMMS) and preventive maintenance scheduling.
• Prior involvement in cross-functional training or leading technical workshops.

Why Join Us

• Innovative Environment: Work in a dynamic hospital setting that values technology and continuous improvement.
• Collaborative Team: Collaborate daily with clinicians, engineers, and support staff to deliver high-quality patient care.
• Professional Growth: Access ongoing training opportunities, on-the-job mentorship, and potential career advancement.
• Comprehensive Support: Benefit from structured training programs to expand your technical expertise across multiple imaging modalities.
• Impactful Role: Play a critical part in ensuring diagnostic equipment reliability and safety for direct patient care.

How to Apply

Submit your resume and a concise cover letter via the job board’s “Apply” button. In your cover letter, please highlight:

1. Your 5+ years of imaging equipment experience in a healthcare setting.
2. Specific instances of troubleshooting Cathlab, C-Arms, or Ultrasound systems.
3. Your technical certifications and relevant on-the-job training involvement.

Qualified candidates will be contacted for an initial phone screening, followed by an in-person interview with clinical engineering leadership.